To provide the finest residential treatment services to adolescents and their families according to The NORTHWEST COMMITMENT.
WE ARE COMMITTED to the complete satisfaction of our clients and customers as our first priority. Customers are the reason we exist, and we strive to go above and beyond their expectations. We must listen to their needs, provide them with creative, compassionate solutions, and serve them in a friendly, caring way.
WE ARE COMMITTED to trust, respect and integrity in all of our relationships. We will do what's right, without exception. Every decision we make, and every action we take, must follow the highest ethical and professional standards. We must tell the truth, keep all our commitments, and use our time and resources to make our world a better place to live. We will always treat others as we would like to be treated.
WE ARE COMMITTED to excellence in everything we do. There is always a better way. We must think creatively, continuously improve, and pursue the newest sound ideas to achieve uncommon breakthroughs. As an organization, we thrive on change, shun bureaucracy, and strive to surpass our competitors. We must grow in our knowledge, learn from our mistakes, and continue our relentless quest for quality in all aspects of our work.
WE ARE COMMITTED to creating a workplace where we are proud to give our best effort. We will build trust and teamwork with straightforward, candid communications up and down and across our organization. We believe in each employee's responsibility for contributing to our success. We will help our fellow employees improve their skills, treat them fairly, and recognize their accomplishments, stimulating them to approach their jobs with passion and commitment.